Former FBI CTO and leading insurance analyst joins CLARA’s growing team of AI innovators
Sunnyvale, California, May 16, 2024–(BUSINESS WIRE)–CLARA Analytics (“CLARA”), a leading provider of artificial intelligence (AI) technology for claims optimization, today announced the addition of two new senior-level employees. announced the hiring of Wayne Chan as the company’s new chief technology officer, and insurance industry veteran Mark Tainton to become CLARA’s chief customer officer.
As a former CTO at the Federal Bureau of Investigation, Dr. Wayne Chung has extensive experience in cybersecurity, AI, and systems engineering, making him the ideal administrator for CLARA’s AI technology platform. Wayne has served as his CTO in several large organizations and currently contributes his skills to prestigious institutions such as the Georgetown University Law Center and the U.S. Department of Justice.
Mark Tainton will serve in the newly created role of Chief Customer Officer, underscoring CLARA’s commitment to achieving superior outcomes for its customers. He has over 30 years of experience in the insurance industry, data science, AI, business intelligence, and deep expertise in risk management.
“Insurance companies are just beginning to understand how profound an impact AI can have on their business,” said Heather H. Wilson, CEO of CLARA Analytics. “We have relentlessly pushed the boundaries of innovation and customer value with a strong focus on privacy and security. Wayne Zhang and Mark Tainton are committed to helping CLARA build even stronger momentum in the year ahead. He is a helpful and great leader, which drives our commitment to delivering transformative ROI for our clients.”
Wayne Chung previously served as CTO of BlueVoyant and before that, CTO of the FBI. He also served as the Innovator-in-Residence in the National Security Agency’s Cybersecurity and Computer Network Operations Mission. Dr. Chung is a senior fellow at the Georgetown National Security Law Center and a technical advisor to the U.S. Foreign Intelligence Surveillance Court.
Mark Tainton has extensive professional experience in AI, business analytics, and data science, including work at Ventiv Technology, Calamos Investments, HUB International, Arthur J. Gallagher & Co., and Aon Risk Solutions. Mark’s deep expertise in data science combined with extensive experience in the insurance industry makes him the ideal candidate to drive CLARA’s customer engagement and analytics strategy.
“CLARA is on the cusp of a very exciting transformation,” said Chung. “I am pleased to join a winning team at a time when the ROI for this technology is growing rapidly.” Tainton echoed these comments, adding, “CLARA The company is delivering value because it focuses on real-world use cases that deliver superior benefits to customers. ” Join the CLARA Analytics team. ”
CLARA’s award-winning CLARAty.ai platform combines predictive AI, generative AI (GenAI), and large-scale language models (LLM) to ingest complex documents, including medical records and legal correspondence, and extract meaningful details. to provide actionable insights to claims managers. By capturing and analyzing new information as soon as it becomes available, this technology helps claims managers stay on top of changes, summarize case status, and highlight important information. . CLARA’s customers have consistently achieved excellent ROI with most of them exceeding his 500%. The appointments of Wayne Chung and Mark Tainton underscore CLARA’s commitment to leading the way in AI-powered secure and customer-centric claims management.
About CLARA Analytics
CLARA Analytics is a leading provider of AI as a Service (AIaaS) that improves claims outcomes for insurance companies, MGAs, reinsurers, and self-insured organizations. The company’s platform applies image recognition, natural language processing, and other AI-based techniques to derive insights from medical records, legal claim packages, invoices, and other documents related to claims. CLARA’s predictive insights provide claims professionals with augmented intelligence to help reduce claims costs and optimize outcomes for carriers, customers, and claimants. CLARA’s customers include enterprises ranging from the world’s top 25 insurance companies to large third-party administrators and self-insured organizations. His CLARA Analytics, founded in 2017, is headquartered in California’s Silicon Valley. For more information, visit www.claraanalytics.com and follow the company on LinkedIn. @CLARAAnalytics.
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Tags: CLARA Analytics, Wayne Chung, CTO, Chief Technology Officer, Mark Tainton, CCO, Chief Customer Officer, CLARAty.ai, insurtech, billing, claims optimization, claims management, claims adjuster, claims manager, artificial Intelligence, AI, Generative AI, GenAI, Machine Learning, Workers’ Compensation, Workers’ Compensation, Predictive Analytics, Customer Engagement, HR Announcements
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