Better Business Bureau warns of Houston storm repair scam

houston – It is a sad and unfortunate truth that during times of crisis, some people take advantage of people in need. After last week’s horrific storms, the Better Business Bureau of Greater Houston and South Texas is asking residents to be wary of potential scammers offering to help with home repairs.

latest: Death toll rises to 7 in Houston-area storms: Here’s what we know about the victims

These helpful tips include maintaining contact with your insurance company, being wary of door-to-door solicitors, and most importantly, don’t feel pressured to hire someone, but if you do hire someone, This includes keeping records on paper.

Related: ‘Help is here:’ Harris County Judge Lina Hidalgo provides update after Thursday’s deadly storm

These tips will also be helpful for homeowners heading into hurricane season, which begins soon on June 1st.

• Check out doing business with BBB. If a company offers to repair your home, ask for their contact information and take the time to research the company thoroughly, check references, and check BBB reports. BBBHouston.org Determine if there are any issues of concern.

• Contact your insurance company as soon as possible. Notify policyholders of losses and determine what is covered, what is not covered, and the requirements for a claim. Be sure to document any damage to your property or vehicle and take photos if possible. If you are staying in a temporary location, keep receipts for lodging and food expenses. Some of these costs may be covered by insurance, depending on what your insurance allows.

• Avoid high-pressure sales pitches. You may want things to go back to normal, but don’t let your emotions get the better of you. Be proactive in choosing a company and avoid responding to sales solicitations. Make temporary repairs as necessary. For major repairs, take the time to shop around and get three to four quotes based on the same specifications and materials.

• Be careful of door-to-door solicitors. Be especially wary of people who claim to have leftover materials from “back alley” jobs or who don’t have a permanent place of business. Also, be alert if a worker shows up at your door and tells you that your home is unsafe. If you are concerned about possible structural damage to your home, have it inspected at another time by an engineer, architect, or building official.

• Require a written contract agreement with the person you hire. You must specify the work to be done, the materials used, and the price breakdown. Verbal promises must be written into a contract, including guarantees for materials and labor. Make sure your contract includes your name, address, phone number, and start and end dates for work. Read and understand the entire contract. Don’t sign a blank contract. A copy of the signed contract will be given to you at the time of signing. Always remember that in Texas, he has three days to cancel a sales contract made on his home.

• Find out if your business is insured. Once you find a contractor, request proof of current insurance that covers workers’ compensation, property damage, and personal liability.

• Do not pay the full cost of repairs upfront or in cash. While many companies may ask for a deposit, the BBB suggests paying up to one-third of the job upfront.

For more information, visit the BBB Houston website or call 713-868-9500.