In his newly appointed role, Conti will work directly with leadership to drive sustainable growth for the Consumer and Small Business divisions and strengthen CSB’s customer-centric approach.
Cambridge, Massachusetts, June 4, 2024–(Business Wire)–Cambridge Savings Bank CSB is a customer-first, full-service mutual bank with approximately $7 billion in assets. Angela Conti will join the leadership team as head of consumer and small business banking. In his newly appointed role, Conti will be responsible for profit and loss (P&L) operations and oversee both deposits and lending while executing strategies to drive strategic growth for CSB’s consumer and small business divisions.
With more than 24 years of banking experience, Conti is well positioned to streamline operations, enhance product innovation and improve the overall customer experience. Prior to joining CSB, Conti was responsible for deposits and retail payments at USAA Federal Savings Bank, where he led member-centric strategies to attract, engage and support the financial well-being of the military community and their families. Prior to USAA, Conti also held key leadership positions at TD Bank, JP Morgan Chase and Bank of America.
“I am honored to join Cambridge Savings Bank, which has a long-standing commitment to improving customer service and serving the community,” he said. Conti“We are excited to further build on CSB’s strong foundation and develop great banking solutions that help consumers and small businesses in our communities thrive and grow.”
Conti is a banker. Newly appointed President and CEO, Ryan BaileyYou will work closely with the leadership team to improve customer experience, build meaningful customer relationships and ensure a customer-centric approach in all our efforts. This includes creating and implementing new product strategies and ensuring that offerings such as current and savings accounts, loans and credit products meet market demands and regulatory requirements.
In addition to his professional achievements, Conti is also a graduate of the Consumer Banking Association Executive Banking School (CBA EBS) where he received the Tim Wooldridge Student of the Year Award. He currently serves as a faculty leader at CBA EBS, where he is committed to educating and developing talented banking talent across the industry. In 2020, he was named the recipient of the following awards: American Banker’s Most Influential Women in Payments.
“To continue to deliver the best experience to our customers, we need to equip our teams with the right people who can anticipate their needs, identify innovative solutions and exceed their expectations,” he said. Bailey“There’s no question that Angela is the perfect fit for this role. Her track record of success speaks for itself, and her dedication to improving our customers’ lives is inspiring. As we look to the future of CSB, Angela will be instrumental in shaping our long-term vision, improving customer satisfaction and driving growth.”
This strategic hire underscores the bank’s commitment to fostering a transformative organizational culture that embraces diverse perspectives, pushes boundaries and strives to improve the economic well-being of its customers and communities. To learn more about CSB’s dynamic, people-first culture and available roles, click here. cambridgesavings.com/careers.
About Cambridge Savings Bank
Cambridge Savings Bank is a full-service bank with approximately $7 billion in assets. As a mutual bank, CSB is committed to improving the quality of life for our employees, customers, and the communities we serve. One of Massachusetts’ oldest and largest community banks, Cambridge Savings Bank offers a full line of personal and corporate banking services through a strong Massachusetts-based branch network and digital banking solutions for commercial, small business, and consumer customers. In March 2023, Kroll Bond Rating Agency affirmed CSB’s investment grade rating, reinforcing the bank’s position as a trusted business lender. To learn more about how CSB can meet your needs, visit cambridgesavings.com. Or, come visit us to help you get the most out of your banking relationship. Member FDIC. Equal Housing Lending Agency.
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