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Showing Kaiser Medical Center in Vallejo. (Courtesy photo)
Bay Area hospitals were in trouble Friday as a global technology outage grounded major airlines, collapsed the banking system and disrupted courts, media and businesses.
All Kaiser Permanente hospitals and clinics continue to accept patients, but the health system is working to restore some of its affected systems. Kaiser Permanente operates 21 hospitals and 206 clinics in Northern California. The health care provider activated a national command center early this morning to coordinate the restoration. Kaiser then also activated backup systems to assist with patient care and protect medical records.
John Muir Health didn’t experience any impact to patient care, but the issue affected its administrative systems, including its employee timekeeping system, Chronos, said Ben Drew, a spokesman for the health system. The health system operates two large medical centers in Contra Costa County: John Muir Health Walnut Creek Medical Center and John Muir Health Concord Medical Center.
The outage also caused issues at Santa Clara Valley Medical Center, but the county confirmed the center remained open to treat patients.
The Associated Press reported that the global technology outage was caused by a glitch in a CrowdStrike update, rather than a cyberattack or hack, but its effects were widespread and affected customers who use Microsoft Windows.
The UCSF health system does not use any CrowdStrike-related programs and has not experienced any technical issues, said senior spokesperson Jess Berthold.
Dignity Health and Sutter Health did not immediately respond to requests for comment.
This story is developing, please check back for updates.
Read more at The Mercury News
