As artificial intelligence continues to become more prevalent, CPA firms that use it are no longer so unique. While AI was once the preserve of only the most progressive companies, now even the smallest sole proprietorships have access to powerful AI solutions within their tech stack, and the rise of generative AI This trend will only accelerate. Today, the question is no longer who is using AI and who is not, but how much we are using it, what we are using it for, and how well we are using it.
Rather than just applying AI to everything, some of the companies named in this year’s Best Technology Companies are narrowing their use of AI to specific applications that serve specific purposes. . As with any technology advancement that has impacted the industry, at best it’s the technology serving the company, not the other way around. Whether it’s used to communicate with customers or draft financial statements, this year’s best companies are taking a deliberate and purposeful approach to AI, moving between the hype and skepticism. I’m going back and forth.
But the technology is more than just AI. Another thing we observed is that this year’s best companies took important steps toward integrating disparate solutions to enhance their automation capabilities and provide smoother workflows. As cyberattacks against accounting firms increase, some companies are tightening their cybersecurity protocols. The increased focus on using AI in customer service has also led to a focus on upgrading customer management systems. Overall, AI is a major part of how companies evolve their technology infrastructure, but it’s not the only way. These companies take a comprehensive view of the technology landscape and apply the right solutions exactly where they are needed.
With all this in mind, we welcome the 2024 cohort. today’s accountingBest companies in the technology sector. (The full report, including individual company profiles, is available below.
