Jakub Porzycki | Nurphoto | Getty Images
Elon Musk’s satellite internet service Starlink said it had a “network outage” on Thursday. The company said it was working on a solution.
There were more than 60,000 reports of an outage on Downdetector, a site that logs issues.
Starlink is owned and operated by SpaceX, which is also run by Musk.
Musk apologized for the outage on X and said, “Service will be restored shortly.”
Musk posted earlier Thursday that the company’s direct-to-cell-phone service was “growing fast” following the announcement that T-Mobile‘s Starlink-powered satellite service was available to the public.
T-Mobile said the T-Satellite service was built to keep phones connected “in places no carrier towers can reach.”
Starlink didn’t immediately respond to a request for comment.
Starlink internet speeds and reliability decrease with popularity, a recent study found.
It wasn’t immediately clear if the T-Satellite service was affected by or involved in the outage.
Musk’s social media site X, which he purchased as Twitter for $44 billion in 2022, has been hit with a number of outages in the past months.
The site had disruptions in early July. During another outage in May, Musk said that “major operational improvements need to be made.”
CNBC’s Lora Kolodny contributed to this story.