Customer powers CX automation with hybrid cloud and four AI-powered bots
Melville, NY, May 9, 2024–(BUSINESS WIRE)–Verint® (NASDAQ: VRNT)’s CX Automation Company™ today announced that Fortune 500 companies have selected it to deploy artificial intelligence (AI) business results.
As an existing on-premises customer, the brand leverages a hybrid cloud architecture supported by Verint Open Platform. They decided to keep their current solution on-premises and add his four AI-powered bots in the cloud. The Verint open platform supports hybrid cloud configurations so customers can quickly deploy AI-powered bots and quickly benefit from measurable business outcomes without first moving legacy solutions to the cloud. can do.
“We are delivering AI business outcomes that brands can achieve today without the cost, delay, or disruption of changing their current ecosystem,” said Jaime Meritt, chief product officer at Verint. I am. “The Verint open platform integrates seamlessly with existing cloud and on-premises solutions, making it easy for large enterprises to rapidly deploy AI-powered bots through a hybrid cloud architecture.”
The deal includes four AI-powered bots: Exact Transcription Bot, Interaction Wrap Up Bot, Data Insights Bot, and Quality Bots. This win builds on Verint’s fiscal first quarter roadmap, which includes his three-year bundled and unbundled SaaS implementation.
Visit the Verint Open Platform to learn more.
About Verint
verint® (NASDAQ: VRNT) is a leader in customer experience (CX) automation. The world’s most iconic brands, including more than 80 of the Fortune 100 companies, use the Verint Open Platform and our AI-powered bot team to drive tangible AI business outcomes across their enterprises.
Verint, a CX Automation Company™, is proud to be certified as a Great Place To Work™®. For more information, please visit Verint.com.
This press release contains “forward-looking statements” including statements regarding Verint Systems Inc.’s expectations, projections, beliefs, opportunities, plans, strategies, beliefs and similar affecting statements. These forward-looking statements are not guarantees of future performance. and are based on management’s expectations that involve a number of risks, uncertainties and assumptions, any of which could cause actual results to differ materially from those expressed or implied by the forward-looking statements. may be. For more information on these risk factors, please refer to our Annual Report on Form 10-K for the year ended January 31, 2024 and our other filings with the SEC. The forward-looking statements contained in this press release are made as of the date of this press release and, except as required by law, Verint assumes no obligation to update or revise them or actual We are under no obligation to provide reasons why your results may differ.
VERINT, VERINT DA VINCI, VERINT OPEN CCAAS, CX Automation Company, CUSTOMER ENGAGEMENT COMPANY, and THE ENGAGEMENT CAPACITY GAP are trademarks of Verint Systems Inc. or its subsidiaries. Verint and other parties may also have trademark rights in other terms used herein.
View source version on businesswire.com. https://www.businesswire.com/news/home/20240509863544/ja/
contact address
Media contact point
Sue Hass
sue.huss@verint.com
PR for investors
Matthew Frankel
matthew.frankel@verint.com
