Prairie-based IT provider named World’s Best Service Desk Organization in 2024
denver, May 9, 2024 /CNW/ – WBM Technologies LP (WBM) is pleased to announce that it has received an international award from the Help Desk Institute (HDI) as a “World’s Best Service and Support Organization.” The Help Desk Institute, a leading authority in the enterprise service desk industry worldwide, announced his selection of WBM technology at the recent SupportWorld Live conference. denver, colorado. The HDI Global Service & Support Awards recognize individuals, teams, and organizations that have achieved and maintained the highest standards of excellence in technical support and service management available around the world.
of Best service and support organization The award recognizes teams that have achieved the highest standards of excellence in service and support, with recognition based on maturity, innovation, efforts made to deliver a superior customer experience, and people, processes, It’s based on how technology works together to improve services and overcome challenges. The challenge presented to the organization.
“Congratulations to the winners of the 2024 HDI Global Service & Support Awards. Each winner showcases the best of the best in the industry.” Tara GibbSenior Director of HDI.
“We are honored to be globally recognized by HDI as the Best Service and Support Organization in 2024. ” reflects the state’s continued dedication to talent and excellence. Esther Pham, Director of Enterprise Service Desk at WBM Technologies. “Every day, we are dedicated to not only meeting but exceeding the expectations of the clients we serve every day. We would like to express our sincere gratitude to each and every one of our amazing people.” Dear community, your trust in our team gives us the opportunity to innovate and enhance our services. We believe that our customers’ unique needs and challenges inspire our solutions, and this award represents our shared success. ”
As WBM’s client community grows, we are proud to maintain exceptional standards of service and support, adapting and innovating to meet the needs of our growing client community and the changing business environment. Continuing.
Click here to see the complete roster of WBM Technologies Awards and this year’s HDI Award winners.
About WBM Technologies
WBM Technologies is Western Canada’s leader in providing managed, results-oriented information technology solutions. We deliver business results across multiple practice areas, including data and security, end-user computing, modern workplace enablement, managed print solutions, and 24/7 enterprise service desks. Through the ongoing management and governance of these solutions, WBM Technologies delivers a world-class technology experience.
Establishment May 1, 1950WBM operates from its Infrastructure Operations Center located at: Vancouver, calgary, regina, saskatoonand winnipeg. Our company employs a team of over 500 IT professionals company-wide. Canada You are motivated to make a difference within our clients and communities through ongoing, impactful partnerships.
For more information, please visit www.wbm.ca.
About HDI
For more than 35 years, HDI has partnered with thousands of professionals and their organizations to help them drive change, leverage knowledge, transform teams, make connections, and turn challenges into opportunities. , has improved performance. HDI helps technical support and service management communities advance their strategies, operations, and teams through optimized service delivery. HDI supports employees and businesses through a comprehensive lineup of training and certification courses, industry-leading annual conferences, results-driven consulting services, community-based networking opportunities, and insightful research and information resources. Transform your service and support. What does HDI stand for? HDI stands for Smarter Services for Better Business Results. HDI is provided by Informa Tech.
For more information, please visit www.thinkhdi.com.
About Informatech
Informa Tech is a leading provider of market insight and market access to the global business technology community. Through deep expertise and a passionate audience community, Informa Tech helps business professionals make better technology decisions and helps marketers reach the world’s most powerful technology buyers and influencers. To do. Informa Tech has over 1,000 industry experts, including his 400+ research analysts and consultants from global research group Omdia, across a portfolio of over 100 trusted brands, and a monthly audience of His number exceeds 125 million. Informa Tech is a division of Informa plc, a FTSE 100 company.
Source WBM Technologies
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