Amazon has launched an AI health-care tool, described in various reports as an agent, chatbot, or assistant, which is available on its website and app. The tool is said to offer free 24/7 access to virtual care, with some reports indicating it is available to One Medical members, while others suggest it is available to a broader group, including all US customers or 200 million Prime members. The specifics of the tool's availability and scope are not entirely clear.