Salesforce has launched a product called Help Agent, which is intended to simplify the deployment of ai-powered customer service. The service is described as having a prebuilt agent and an outcome-based pricing model, with some reports indicating it can deploy in minutes and only charges for resolutions. However, there are conflicting reports about the product's name and the company's overall ai agent strategy, with some outlets referencing "Agentforce" and "AgentExchange" instead.